Meet Your Agent
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Melissa Fagin
â As aâŹâ 2018 Finest Playa Mujeres brideâŹâ , theâŹâ creator/adminâŹâ of the Finest Playa Mujeres⏠Brides FB groupâŹâ , and anâŹâ Excellence Resorts CertifiedâŹâ SpecialistâŹâ, I bring overâŹâ 9 years of⏠hands-on experienceâŹâ working directly with the weddingsâŹâ and groups department at all⏠Excellence Resort properties.
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I specialize in creating seamless and unforgettable group travel experiences; with destination weddings being my passion in bringing people together to witness a beautiful ceremony.
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I take pride in handling every detail, from coordinating accommodations to managing group logistics, so my clients can focus on making memories.
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At Dream Board Travel, I’m dedicated to creating stress-free group travel experiences that are effortless and enjoyable.
From Bride to Specialist
First and foremost, congratulations on your engagement! You've chosen one of the best resorts to host your wedding , and while I may be a little biased, I truly believe you made a fantastic choice!
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Let me personally welcome you to the group. I know that communication with the resort can sometimes feel a bit slow or overwhelming, especially in the early planning stages. Trust me, I’ve been there, and I completely understand how it feels.
If you haven’t secured your date yet or received your promo code and would like help escalating through the appropriate channels, I’m more than happy to assist.
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Here’s how I can support:
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Assistance with promo code issues
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Answers to general resort or wedding-related questions
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Help with escalations or follow-ups with the on-site wedding team
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Streamlining your group booking process to save time and reduce stressâ
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To make things even easier, we can schedule a call via Zoom or Microsoft Teams to discuss any questions you may have. You're welcome to invite your partner, parents, or anyone else involved in the planning process to join the call as well.
I’m genuinely excited to have you in the group and can’t wait to see your dream wedding come to life!
Why Choose Dream Board Travel?
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How My Services Can Benefit Both the Wedding Couple and Their Guests.......
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Outlined below are the ways my services can streamline and elevate your group travel experience, compared to booking through a large, corporate-owned travel agency:
Client Stories
"Melissa provided superb customer service. I have used Dream Board Travel twice, once for my wedding and then again for our 1st anniversary and both times, Melissa went above and beyond and prepared us for our travel, made reccomendations, and made herself available throughout the process. I would recommend Dream Board Travel to anyone planning a trip and want the experience to be enjoyable!."
Sameea W.
"Working with Melissa for my destination wedding was truly the best decision I could have made! From start to finish, the level of customer service was outstanding. She was always quick to respond to any questions, whether they came from me or my family, and she went above and beyond to make sure every detail was handled with care. She made the entire process stress-free. My family and I felt supported every step of the way, and we couldn’t be happier with how everything turned out."
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Chanel D.
"Melissa with Dream Board Travel coordinated the travel for my family of over 75 people and made it seem effortless. I had multiple family members express to me the response time and clarity on any question was handled well! The travel portion of my wedding was one element that I didn't have to worry about. She even advised me on concessions as well. I can not thank her enough for all of her help."
Madison W.